Docomo reports more problems with its smartphone Internet service Following technical problems last month, caused thousands of customers e-mail service was disrupted, NTT DoCoMo smartphones Internet services continued to suffer setbacks, the company said Monday.
Consumers have begun to say that the correct e-mail sent Jan. 1 at about 21:30 hours. The problem will be repeated 11 p.m. ET continued until about 1:00, TV Asahi reported.
DoCoMo said 204,000 customers were affected, and blamed problems with a faulty piece of equipment.
The problems come after DoCoMo confirms that the problem with the network in early December, the security risks that need email addresses of 18,700 of its customers.
He said the company, which e-mail in SP mode, users could e-mail to other customers in SP mode, both the sender. Therefore, when they responded to the message, their e-mail sent to this address.
After the incident, Docomo, temporarily suspended the operation of certain services in SP mode, which may have acted in direct contact with customers in an attempt to deal with complaints.
Consumers have begun to say that the correct e-mail sent Jan. 1 at about 21:30 hours. The problem will be repeated 11 p.m. ET continued until about 1:00, TV Asahi reported.
DoCoMo said 204,000 customers were affected, and blamed problems with a faulty piece of equipment.
The problems come after DoCoMo confirms that the problem with the network in early December, the security risks that need email addresses of 18,700 of its customers.
He said the company, which e-mail in SP mode, users could e-mail to other customers in SP mode, both the sender. Therefore, when they responded to the message, their e-mail sent to this address.
After the incident, Docomo, temporarily suspended the operation of certain services in SP mode, which may have acted in direct contact with customers in an attempt to deal with complaints.